Privacy policy

This is Premium Mountain Rental LTD’s Privacy Policy. It describes the steps we take to protect your personal information and how and why we collect, use, retain and disclose your personal information, whether obtained online or in our store.

WHAT IS PERSONAL INFORMATION?
Personal information means any information about an identifiable individual, other than certain business contact information. This includes information such as your name, address, telephone number, birth date, payment card numbers, purchase information and e-mail address.

Collection, use and disclosure of your personal information – provision of goods and services
Premium Mountain Rental LTD collects, uses and discloses personal information in order to provide you with goods and services and/or information on products and services you might be interested in. We also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws.

COLLECTION
We collect your personal information in connection with the provision of goods and services to you, including but not limited to situations when you:

  • make purchases or returns in store or online
  • communicate with our customer service representatives
  • enter into a contest, promotion or survey
  • engage with Premium Mountain Rental LTD on social media

We collect personal information about you for various purposes, including to:

  • manage our business and to register and maintain accurate accounts for you
  • verify your identity for our mutual protection
  • provide you with information about our products, services and promotions (see below under “Collection, use and disclosure of your personal information - for optional purposes”)
  • generate statistics and aggregate reports for internal use
  • meet legal and regulatory requirements

USE
Personal information will not be used without your consent for purposes other than those for which it was collected. From time to time, we may wish to use your personal information for new or additional purposes. We will obtain your consent to use your personal information for such new or additional purposes before doing so.

We may use your personal information in connection with the purposes for which you have provided it.

For example:
When you make purchases or returns in our retail store or online:
We will use your personal information as is necessary to process your transaction, including payment and shipping, to verify your identity and address, and to administer our post-purchase survey. When making returns, you may be asked to provide personal information for fraud prevention purposes.

When you engage with Premium Mountain Rental LTD on social media:
When you interact with us on social media, the personal information you provide may be used to determine your identity, respond to your customer service inquiries, questions or comments and take other appropriate actions in response to your inquiries or postings.

DISCLOSURE
We may disclose your personal information to third parties as follows:

  • with your express consent
  • for debt collection purposes
  • for loss and fraud prevention purposes
  • if required or permitted by law
  • for optional marketing purposes (see below under “Collection, use and disclosure of your personal information - for optional purposes”)

From time to time, we may work with other organizations to offer and deliver goods and services to you on our behalf.

For example:
Service Providers:
We may disclose your personal information to third party service providers that perform services for us, such as delivery of goods and information processing. We require all such service providers to keep your information confidential and secure and to have privacy policies and security standards with respect to personal information that are comparable to ours.

CONSENT
Subject to any legal exceptions, we will inform you as to why we are collecting your personal information and with whom it will be shared, if applicable, and we will obtain your consent at or before the time of collection. Depending on the circumstances, such as the way personal information is collected and the type of personal information, your consent may be implied.

We will not unreasonably require your consent to the collection, use or disclosure of your personal information for purposes other than those for which the information is collected as a condition to providing you with a product or service.

You may refuse to provide or withdraw your consent to the collection, use and disclosure of your personal information at any time, unless legal reasons prevent you from doing so. However, if you refuse to provide or you withdraw your consent, we may be unable to provide you with certain goods and services.

If you would like to withdraw your consent, please contact the Premium Mountain Rental LTD.

Collection, use and disclosure of your personal information - for optional purposes
The collection use and disclosure of your personal information for marketing purposes is entirely optional and not required as a condition of doing business with us. You may withdraw your consent at any time. Because of distribution schedules, you may continue to receive marketing communications for a short period of time while your request is processed. If you would like to withdraw your consent, please contact the Premium Rental.

Maintaining and safeguarding your personal information
Premium Mountain Rental LTD has adopted security measures appropriate to the sensitivity of the information to protect your personal information against unauthorized access, loss or theft.

Premium Mountain Rental LTD limits access to personal information in its possession to those staff and sub-contractors who need to know such personal information to provide you with the goods and services for which the information was collected.

Premium Mountain Rental LTD keeps your personal information only for as long as necessary to accomplish the identified purpose(s), and then securely destroys such information.

Video surveillance
We conduct video surveillance at our stores for security, fraud and loss prevention purposes and for incident reporting purposes. We use the images and information from such videos only as required for such purposes and for certain operational purposes, such as to measure traffic patterns in our stores. We may provide data from such video surveillance to law enforcement officials.

CHANGES TO OUR PRIVACY POLICY
Our website will contain the most up-to-date version of this Privacy Policy; please review it periodically for changes.